--- title: Care is at the Core of Everything we do. description: Care is at the Core of Everything we do. image: https://knowledge-centre.hcsuk.co.uk/hubfs/Imported_Blog_Media/20170524_112605-4.jpg --- [sales@hcsuk.co.uk](mailto:sales@hcsuk.co.uk) [01953 885661](tel:01953885661) - [Shop Care Home Supplies](https://hcsuk.co.uk/product-category/hcsuk-catalogue/) - [Servicing](https://hcsuk.co.uk/servicing/) - Resources › - [Free Guides](https://blog.hcsuk.co.uk/free-healthcare-guides-0) - [Case Studies](https://blog.hcsuk.co.uk/case-studies) - [Knowledge Centre](https://knowledge-centre.hcsuk.co.uk/) - About › - [About Us](https://hcsuk.co.uk/about/) - [News](https://blog.hcsuk.co.uk/news1) - [Living Well with Dementia](https://hcsuk.co.uk/living-well-with-dementia/) - [Contact](https://hcsuk.co.uk/contact/) \*\*\*All prices shown include VAT\*\*\* # Care is at the Core of Everything we do. ![](https://knowledge-centre.hcsuk.co.uk/hubfs/Imported_Blog_Media/20170524_112605-4.jpg) [HCSUK](https://knowledge-centre.hcsuk.co.uk/author/hcsuk) Jun 7, 2017 1:00:00 AM Last week we showed you the short feedback cards we've been asking customers to fill in and we're delighted to share our April Customer Experience prize draw winner with you! We are always aiming to provide our customers with a 10/10 experience in every interaction with us, whether it be a delivery, a service engineer call or a sales call. So we have introduced feedback cards giving our customers a chance to tell us if we're a 10, and if not what could we do to become a 10/10. And to offer an incentive all completed cards are entered into a prize draw and a winner is drawn at the end of every month to receive a thank you gift. Our winner from April was Mick Lloyd who sadly wasn’t present to accept the award, so another member of staff was willing to be photographed and accept the award from our service engineer Jason Palmer. Keep your feedback cards coming in, we care about what you think and we strive to be 10/10 at all times. ![](https://knowledge-centre.hcsuk.co.uk/hs-fs/hubfs/Imported_Blog_Media/20170524_112605-4.jpg?width=640&height=360&name=20170524_112605-4.jpg) [awards](https://knowledge-centre.hcsuk.co.uk/tag/awards), [News](https://knowledge-centre.hcsuk.co.uk/tag/news), [customer gift](https://knowledge-centre.hcsuk.co.uk/tag/customer-gift), [10/10](https://knowledge-centre.hcsuk.co.uk/tag/1010), [winner](https://knowledge-centre.hcsuk.co.uk/tag/winner), [Service](https://knowledge-centre.hcsuk.co.uk/tag/service), [customer feedback](https://knowledge-centre.hcsuk.co.uk/tag/customer-feedback), [thank you](https://knowledge-centre.hcsuk.co.uk/tag/thank-you), [thanks](https://knowledge-centre.hcsuk.co.uk/tag/thanks) - - - ### Topics - [News](https://knowledge-centre.hcsuk.co.uk/tag/news) - [HCSUK](https://knowledge-centre.hcsuk.co.uk/tag/hcsuk) - [Knowledge Centre](https://knowledge-centre.hcsuk.co.uk/tag/knowledge-centre) - [Dementia](https://knowledge-centre.hcsuk.co.uk/tag/dementia) - [Care Homes](https://knowledge-centre.hcsuk.co.uk/tag/care-homes) - [Service](https://knowledge-centre.hcsuk.co.uk/tag/service) - [HEALTHCARE](https://knowledge-centre.hcsuk.co.uk/tag/healthcare) - [care](https://knowledge-centre.hcsuk.co.uk/tag/care) ### Subscribe ## Read On [![](https://knowledge-centre.hcsuk.co.uk/hs-fs/hubfs/Imported_Blog_Media/hcsuk-700-455-The-importance-of-key-cards-1.jpg?width=352&name=hcsuk-700-455-The-importance-of-key-cards-1.jpg)](https://knowledge-centre.hcsuk.co.uk/knowledge-centre/the-importance-of-key-cards-on-red-cords-in-accessible-toilets) ### [The importance of key cards on red cords in accessible toilets](https://knowledge-centre.hcsuk.co.uk/knowledge-centre/the-importance-of-key-cards-on-red-cords-in-accessible-toilets) # The importance of key cards on red cords in accessible toilets Red cord cards are pocket... [![](https://knowledge-centre.hcsuk.co.uk/hs-fs/hubfs/Imported_Blog_Media/afglS51NT65COuDbKL3w-e1557398374557-Feb-03-2023-04-18-29-5782-PM-1.jpg?width=352&name=afglS51NT65COuDbKL3w-e1557398374557-Feb-03-2023-04-18-29-5782-PM-1.jpg)](https://knowledge-centre.hcsuk.co.uk/post_typeknowledgesp17630) ### [Don’t Pull the Red Cord it’s for the Warden!](https://knowledge-centre.hcsuk.co.uk/post_typeknowledgesp17630) I’m sure many of you will have enjoyed a giggle at this famous Peter Kaye line about his Nan who... [![](https://knowledge-centre.hcsuk.co.uk/hs-fs/hubfs/Imported_Blog_Media/afglS51NT65COuDbKL3w-e1557398374557-Feb-03-2023-02-43-36-7975-PM.jpg?width=352&name=afglS51NT65COuDbKL3w-e1557398374557-Feb-03-2023-02-43-36-7975-PM.jpg)](https://knowledge-centre.hcsuk.co.uk/dont-pull-the-red-cord-its-for-the-warden) ### [Don’t Pull the Red Cord it’s for the Warden!](https://knowledge-centre.hcsuk.co.uk/dont-pull-the-red-cord-its-for-the-warden) I’m sure many of you will have enjoyed a giggle at this famous Peter Kaye line about his Nan who... ## Contact Us - [01953 885661](tel:01953%20885661) - [sales@hcsuk.co.uk](mailto:sales@hcsuk.co.uk) ## Find Us We are HCS Limited trading as Health Care Services 1 Meadowbank Court, Meadowbank Way, Eastwood, Nottinghamshire NG16 3SL. Company Registration Number: 2359628. VAT number: 509 3981 23 [Returns](https://hcsuk.co.uk/refund-returns) | [T&Cs](https://hcsuk.co.uk/terms-conditions) | [Privacy Policy](https://hcsuk.co.uk/privacy-policy/) | [Sitemap](https://hcsuk.co.uk/sitemap/) Made with ![](https://hcsuk.co.uk/wp-content/uploads/2021/08/heart-white@2x.png) by Kariba ## Follow Us - [![svgexport-1 (3)-1](https://knowledge-centre.hcsuk.co.uk/hubfs/svgexport-1%20(3)-1.svg)](https://www.facebook.com/pages/Health-Care-Services/187998374553570) - [![svgexport-1 (1)-1](https://knowledge-centre.hcsuk.co.uk/hubfs/svgexport-1%20(1)-1.svg)](https://www.linkedin.com/company/hcs-limited-t-a-health-care-services) - [![svgexport-1 (2)-1](https://knowledge-centre.hcsuk.co.uk/hubfs/svgexport-1%20(2)-1.svg)](https://www.youtube.com/channel/UCR_P9GDpy-oHmChT3vxRRLg) ```json { "@context" : "https://schema.org", "@type" : "BlogPosting", "author" : { "@type" : "Person", "name" : "HCSUK", "url" : "https://knowledge-centre.hcsuk.co.uk/author/hcsuk" }, "dateModified" : "2023-02-03T14:49:08.893Z", "datePublished" : "2017-06-07T00:00:00.000Z", "headline" : "Care is at the Core of Everything we do.", "image" : [ "https://knowledge-centre.hcsuk.co.uk/hubfs/Imported_Blog_Media/20170524_112605-4.jpg" ], "mainEntityOfPage" : { "@id" : "https://knowledge-centre.hcsuk.co.uk/care-is-at-the-core-of-everything-we-do", "@type" : "WebPage" }, "publisher" : { "@type" : "Organization", "logo" : { "@type" : "ImageObject", "url" : "https://knowledge-centre.hcsuk.co.uk/hubfs/hcs%20uk%20logo.png" }, "name" : "Health Care Services" } } ```