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Knowledge Centre
Welcome to our knowledge centre which is full of free resources including helpful and educational articles, videos and downloadable guides for you, based on our 32 years experience working with care homes, because we are passionate about sharing our knowledge and best practice with you. It has been designed specifically to provide you with answers to your questions and support to assist you in making informed buying decisions.
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![](https://knowledge-centre.hcsuk.co.uk/hs-fs/hubfs/Imported_Blog_Media/Somet-nice-text-here-about-what-the-voucher-is-1-4.png?width=365&name=Somet-nice-text-here-about-what-the-voucher-is-1-4.png)
![Our Servicing Engineer maintaining care equipment batteries.](https://knowledge-centre.hcsuk.co.uk/hs-fs/hubfs/A-quick-guide-to-care-battery-equipment-maintenance.png?width=365&name=A-quick-guide-to-care-battery-equipment-maintenance.png)
A Quick Guide to Care Equipment Battery Maintenance
Hi there,
Phil Cotton here, from Hcsuk and as a service engineer, I understand and cannot convey...
![Our servicing engineer Phil with his thumbs up to encourage you to avoid care equipment maintenance pitfalls.](https://knowledge-centre.hcsuk.co.uk/hs-fs/hubfs/care-equipment-maintenance-avoid-these-pitfalls.png?width=365&name=care-equipment-maintenance-avoid-these-pitfalls.png)
Care Equipment Maintenance: Avoid These Pitfalls!
Hi There, Phil here from Hcsuk and I want to talk about something I’m very passionate about;...
![Our Servicing Engineer smiling after he has empowered caregivers with training for care equipment.](https://knowledge-centre.hcsuk.co.uk/hs-fs/hubfs/empowering-caregivers-basic-maintenance-training-for-care-equipment.jpg?width=365&name=empowering-caregivers-basic-maintenance-training-for-care-equipment.jpg)
Empowering Caregivers: Basic Maintenance Training for Care Equipment
Hi There, Phil again here, your friendly neighbourhood Service Engineer from Hcsuk!
When it comes...
![Three elderly people sat down in a care home with smiles on their face after the challenges with the care equipment was fixed.](https://knowledge-centre.hcsuk.co.uk/hs-fs/hubfs/environmental-challenges-and-how-it-impacts-your-care-equipment.png?width=365&name=environmental-challenges-and-how-it-impacts-your-care-equipment.png)
Environmental Challenges & How It Impacts Your Care Equipment
Hi there, Phil Cotton here Field Service Engineer for Hcsuk and today I’d like to put the spotlight...
![Our servicing engineer Phil who is identifying and solving equipment problems.](https://knowledge-centre.hcsuk.co.uk/hs-fs/hubfs/Imported_Blog_Media/HOIST-INSPECTION-2-3-2.jpg?width=365&name=HOIST-INSPECTION-2-3-2.jpg)
Expert Tips for Identifying and Solving Equipment Problems
Hi there, Phil Cotton here; Field Service Engineer for Hcsuk and today, I want to share some...
![A zoomed in image of a white calculator with the word 'Shrinkflation' on it to see whether it is affecting your bottom line](https://knowledge-centre.hcsuk.co.uk/hs-fs/hubfs/is-shrinkflation-and-skimpflation-affecting-your-bottom-line-and-how-to-minimise-the-risks.jpg?width=365&name=is-shrinkflation-and-skimpflation-affecting-your-bottom-line-and-how-to-minimise-the-risks.jpg)
Is ‘shrinkflation’ (and ‘skimpflation’) affecting your bottom line? And how to minimise the risks.
This week I’ve had 2 experiences of ‘shrinkflation’
Firstly, I received a call from Anna, a...
![A profiling bed and mattress that has been maintained regularly by our servicing engineer.](https://knowledge-centre.hcsuk.co.uk/hs-fs/hubfs/maintaining-profiling-beds-and-mattresses.jpg?width=365&name=maintaining-profiling-beds-and-mattresses.jpg)
Maintaining Profiling Beds and Mattresses
Hi there,Phil Cotton again here, your trusted service and maintenance specialist and Field Service...
![A profiling bed that has been transferred using Hcsuks points you should consider for your service and maintenance team](https://knowledge-centre.hcsuk.co.uk/hs-fs/hubfs/profiling-bed-transfers-points-to-consider-for-your-service-and-maintenance-team.jpg?width=365&name=profiling-bed-transfers-points-to-consider-for-your-service-and-maintenance-team.jpg)
Points To Consider For Profiling Bed Transfers
Hi There,
Phil Cotton here, Field Service Engineer for HCSUK
I am often booked out to perform bed...
![Our servicing engineer Phil crouched to ensure that a wheelchair is regularly maintained.](https://knowledge-centre.hcsuk.co.uk/hs-fs/hubfs/the-importance-of-regular-maintenance-for-wheelchairs-and-mobility-aids.png?width=365&name=the-importance-of-regular-maintenance-for-wheelchairs-and-mobility-aids.png)
The Importance of Regular Maintenance for Wheelchairs and Mobility Aids
Hi there, Phil here from Hcsuk and as a service engineer specialising in care equipment and...
![Our servicing engineer, Phil, who is maintaining care home equipment.](https://knowledge-centre.hcsuk.co.uk/hs-fs/hubfs/the-importance-of-temporary-care-and-agency-staff-in-equipment-usage.png?width=365&name=the-importance-of-temporary-care-and-agency-staff-in-equipment-usage.png)
The Importance of Training Temporary Care and Agency Staff in Equipment Usage.
Hi there,
Phil Cotton again here from Hcsuk.
As a service engineer dedicated to the betterment of...
![Our servicing engineer, Phil, who is maintaining care home equipment.](https://knowledge-centre.hcsuk.co.uk/hs-fs/hubfs/the-importance-of-temporary-care-and-agency-staff-in-equipment-usage.png?width=365&name=the-importance-of-temporary-care-and-agency-staff-in-equipment-usage.png)
The Importance of Training Temporary Care and Agency Staff in Equipment Usage.
Hi there,
Phil Cotton again here from Hcsuk.
As a service engineer dedicated to the betterment of...
![Our servicing engineer Phil crouched to ensure that a wheelchair is regularly maintained.](https://knowledge-centre.hcsuk.co.uk/hs-fs/hubfs/the-importance-of-regular-maintenance-for-wheelchairs-and-mobility-aids.png?width=365&name=the-importance-of-regular-maintenance-for-wheelchairs-and-mobility-aids.png)
The Importance of Regular Maintenance for Wheelchairs and Mobility Aids
Hi there, Phil here from Hcsuk and as a service engineer specialising in care equipment and...
![A profiling bed that has been transferred using Hcsuks points you should consider for your service and maintenance team](https://knowledge-centre.hcsuk.co.uk/hs-fs/hubfs/profiling-bed-transfers-points-to-consider-for-your-service-and-maintenance-team.jpg?width=365&name=profiling-bed-transfers-points-to-consider-for-your-service-and-maintenance-team.jpg)
Points To Consider For Profiling Bed Transfers
Hi There,
Phil Cotton here, Field Service Engineer for HCSUK
I am often booked out to perform bed...
![A profiling bed and mattress that has been maintained regularly by our servicing engineer.](https://knowledge-centre.hcsuk.co.uk/hs-fs/hubfs/maintaining-profiling-beds-and-mattresses.jpg?width=365&name=maintaining-profiling-beds-and-mattresses.jpg)
Maintaining Profiling Beds and Mattresses
Hi there,Phil Cotton again here, your trusted service and maintenance specialist and Field Service...
![A zoomed in image of a white calculator with the word 'Shrinkflation' on it to see whether it is affecting your bottom line](https://knowledge-centre.hcsuk.co.uk/hs-fs/hubfs/is-shrinkflation-and-skimpflation-affecting-your-bottom-line-and-how-to-minimise-the-risks.jpg?width=365&name=is-shrinkflation-and-skimpflation-affecting-your-bottom-line-and-how-to-minimise-the-risks.jpg)
Is ‘shrinkflation’ (and ‘skimpflation’) affecting your bottom line? And how to minimise the risks.
This week I’ve had 2 experiences of ‘shrinkflation’
Firstly, I received a call from Anna, a...
![Our servicing engineer Phil who is identifying and solving equipment problems.](https://knowledge-centre.hcsuk.co.uk/hs-fs/hubfs/Imported_Blog_Media/HOIST-INSPECTION-2-3-2.jpg?width=365&name=HOIST-INSPECTION-2-3-2.jpg)
Expert Tips for Identifying and Solving Equipment Problems
Hi there, Phil Cotton here; Field Service Engineer for Hcsuk and today, I want to share some...
![Three elderly people sat down in a care home with smiles on their face after the challenges with the care equipment was fixed.](https://knowledge-centre.hcsuk.co.uk/hs-fs/hubfs/environmental-challenges-and-how-it-impacts-your-care-equipment.png?width=365&name=environmental-challenges-and-how-it-impacts-your-care-equipment.png)
Environmental Challenges & How It Impacts Your Care Equipment
Hi there, Phil Cotton here Field Service Engineer for Hcsuk and today I’d like to put the spotlight...
![Our Servicing Engineer smiling after he has empowered caregivers with training for care equipment.](https://knowledge-centre.hcsuk.co.uk/hs-fs/hubfs/empowering-caregivers-basic-maintenance-training-for-care-equipment.jpg?width=365&name=empowering-caregivers-basic-maintenance-training-for-care-equipment.jpg)
Empowering Caregivers: Basic Maintenance Training for Care Equipment
Hi There, Phil again here, your friendly neighbourhood Service Engineer from Hcsuk!
When it comes...
![Our servicing engineer Phil with his thumbs up to encourage you to avoid care equipment maintenance pitfalls.](https://knowledge-centre.hcsuk.co.uk/hs-fs/hubfs/care-equipment-maintenance-avoid-these-pitfalls.png?width=365&name=care-equipment-maintenance-avoid-these-pitfalls.png)
Care Equipment Maintenance: Avoid These Pitfalls!
Hi There, Phil here from Hcsuk and I want to talk about something I’m very passionate about;...
![Our Servicing Engineer maintaining care equipment batteries.](https://knowledge-centre.hcsuk.co.uk/hs-fs/hubfs/A-quick-guide-to-care-battery-equipment-maintenance.png?width=365&name=A-quick-guide-to-care-battery-equipment-maintenance.png)
A Quick Guide to Care Equipment Battery Maintenance
Hi there,
Phil Cotton here, from Hcsuk and as a service engineer, I understand and cannot convey...
![Our Servicing Engineer smiling after he has empowered caregivers with training for care equipment.](https://knowledge-centre.hcsuk.co.uk/hs-fs/hubfs/empowering-caregivers-basic-maintenance-training-for-care-equipment.jpg?width=365&name=empowering-caregivers-basic-maintenance-training-for-care-equipment.jpg)
Empowering Caregivers: Basic Maintenance Training for Care Equipment
Hi There, Phil again here, your friendly neighbourhood Service Engineer from Hcsuk!
When it comes...
![Our Servicing Engineer maintaining care equipment batteries.](https://knowledge-centre.hcsuk.co.uk/hs-fs/hubfs/A-quick-guide-to-care-battery-equipment-maintenance.png?width=365&name=A-quick-guide-to-care-battery-equipment-maintenance.png)
A Quick Guide to Care Equipment Battery Maintenance
Hi there,
Phil Cotton here, from Hcsuk and as a service engineer, I understand and cannot convey...
![A profiling bed and mattress that has been maintained regularly by our servicing engineer.](https://knowledge-centre.hcsuk.co.uk/hs-fs/hubfs/maintaining-profiling-beds-and-mattresses.jpg?width=365&name=maintaining-profiling-beds-and-mattresses.jpg)
Maintaining Profiling Beds and Mattresses
Hi there,Phil Cotton again here, your trusted service and maintenance specialist and Field Service...
![Our servicing engineer Phil crouched to ensure that a wheelchair is regularly maintained.](https://knowledge-centre.hcsuk.co.uk/hs-fs/hubfs/the-importance-of-regular-maintenance-for-wheelchairs-and-mobility-aids.png?width=365&name=the-importance-of-regular-maintenance-for-wheelchairs-and-mobility-aids.png)
The Importance of Regular Maintenance for Wheelchairs and Mobility Aids
Hi there, Phil here from Hcsuk and as a service engineer specialising in care equipment and...
![Our servicing engineer Phil with his thumbs up to encourage you to avoid care equipment maintenance pitfalls.](https://knowledge-centre.hcsuk.co.uk/hs-fs/hubfs/care-equipment-maintenance-avoid-these-pitfalls.png?width=365&name=care-equipment-maintenance-avoid-these-pitfalls.png)
Care Equipment Maintenance: Avoid These Pitfalls!
Hi There, Phil here from Hcsuk and I want to talk about something I’m very passionate about;...
![Three elderly people sat down in a care home with smiles on their face after the challenges with the care equipment was fixed.](https://knowledge-centre.hcsuk.co.uk/hs-fs/hubfs/environmental-challenges-and-how-it-impacts-your-care-equipment.png?width=365&name=environmental-challenges-and-how-it-impacts-your-care-equipment.png)
Environmental Challenges & How It Impacts Your Care Equipment
Hi there, Phil Cotton here Field Service Engineer for Hcsuk and today I’d like to put the spotlight...
![A profiling bed that has been transferred using Hcsuks points you should consider for your service and maintenance team](https://knowledge-centre.hcsuk.co.uk/hs-fs/hubfs/profiling-bed-transfers-points-to-consider-for-your-service-and-maintenance-team.jpg?width=365&name=profiling-bed-transfers-points-to-consider-for-your-service-and-maintenance-team.jpg)
Points To Consider For Profiling Bed Transfers
Hi There,
Phil Cotton here, Field Service Engineer for HCSUK
I am often booked out to perform bed...
![Our servicing engineer, Phil, who is maintaining care home equipment.](https://knowledge-centre.hcsuk.co.uk/hs-fs/hubfs/the-importance-of-temporary-care-and-agency-staff-in-equipment-usage.png?width=365&name=the-importance-of-temporary-care-and-agency-staff-in-equipment-usage.png)
The Importance of Training Temporary Care and Agency Staff in Equipment Usage.
Hi there,
Phil Cotton again here from Hcsuk.
As a service engineer dedicated to the betterment of...
![Our servicing engineer Phil who is identifying and solving equipment problems.](https://knowledge-centre.hcsuk.co.uk/hs-fs/hubfs/Imported_Blog_Media/HOIST-INSPECTION-2-3-2.jpg?width=365&name=HOIST-INSPECTION-2-3-2.jpg)
Expert Tips for Identifying and Solving Equipment Problems
Hi there, Phil Cotton here; Field Service Engineer for Hcsuk and today, I want to share some...
![A zoomed in image of a white calculator with the word 'Shrinkflation' on it to see whether it is affecting your bottom line](https://knowledge-centre.hcsuk.co.uk/hs-fs/hubfs/is-shrinkflation-and-skimpflation-affecting-your-bottom-line-and-how-to-minimise-the-risks.jpg?width=365&name=is-shrinkflation-and-skimpflation-affecting-your-bottom-line-and-how-to-minimise-the-risks.jpg)
Is ‘shrinkflation’ (and ‘skimpflation’) affecting your bottom line? And how to minimise the risks.
This week I’ve had 2 experiences of ‘shrinkflation’
Firstly, I received a call from Anna, a...
![A zoomed in image of a white calculator with the word 'Shrinkflation' on it to see whether it is affecting your bottom line](https://knowledge-centre.hcsuk.co.uk/hs-fs/hubfs/is-shrinkflation-and-skimpflation-affecting-your-bottom-line-and-how-to-minimise-the-risks.jpg?width=365&name=is-shrinkflation-and-skimpflation-affecting-your-bottom-line-and-how-to-minimise-the-risks.jpg)
Is ‘shrinkflation’ (and ‘skimpflation’) affecting your bottom line? And how to minimise the risks.
This week I’ve had 2 experiences of ‘shrinkflation’
Firstly, I received a call from Anna, a...
![Our servicing engineer Phil who is identifying and solving equipment problems.](https://knowledge-centre.hcsuk.co.uk/hs-fs/hubfs/Imported_Blog_Media/HOIST-INSPECTION-2-3-2.jpg?width=365&name=HOIST-INSPECTION-2-3-2.jpg)
Expert Tips for Identifying and Solving Equipment Problems
Hi there, Phil Cotton here; Field Service Engineer for Hcsuk and today, I want to share some...
![Our servicing engineer, Phil, who is maintaining care home equipment.](https://knowledge-centre.hcsuk.co.uk/hs-fs/hubfs/the-importance-of-temporary-care-and-agency-staff-in-equipment-usage.png?width=365&name=the-importance-of-temporary-care-and-agency-staff-in-equipment-usage.png)
The Importance of Training Temporary Care and Agency Staff in Equipment Usage.
Hi there,
Phil Cotton again here from Hcsuk.
As a service engineer dedicated to the betterment of...
![A profiling bed that has been transferred using Hcsuks points you should consider for your service and maintenance team](https://knowledge-centre.hcsuk.co.uk/hs-fs/hubfs/profiling-bed-transfers-points-to-consider-for-your-service-and-maintenance-team.jpg?width=365&name=profiling-bed-transfers-points-to-consider-for-your-service-and-maintenance-team.jpg)
Points To Consider For Profiling Bed Transfers
Hi There,
Phil Cotton here, Field Service Engineer for HCSUK
I am often booked out to perform bed...
![Three elderly people sat down in a care home with smiles on their face after the challenges with the care equipment was fixed.](https://knowledge-centre.hcsuk.co.uk/hs-fs/hubfs/environmental-challenges-and-how-it-impacts-your-care-equipment.png?width=365&name=environmental-challenges-and-how-it-impacts-your-care-equipment.png)
Environmental Challenges & How It Impacts Your Care Equipment
Hi there, Phil Cotton here Field Service Engineer for Hcsuk and today I’d like to put the spotlight...
![Our servicing engineer Phil with his thumbs up to encourage you to avoid care equipment maintenance pitfalls.](https://knowledge-centre.hcsuk.co.uk/hs-fs/hubfs/care-equipment-maintenance-avoid-these-pitfalls.png?width=365&name=care-equipment-maintenance-avoid-these-pitfalls.png)
Care Equipment Maintenance: Avoid These Pitfalls!
Hi There, Phil here from Hcsuk and I want to talk about something I’m very passionate about;...
![Our servicing engineer Phil crouched to ensure that a wheelchair is regularly maintained.](https://knowledge-centre.hcsuk.co.uk/hs-fs/hubfs/the-importance-of-regular-maintenance-for-wheelchairs-and-mobility-aids.png?width=365&name=the-importance-of-regular-maintenance-for-wheelchairs-and-mobility-aids.png)
The Importance of Regular Maintenance for Wheelchairs and Mobility Aids
Hi there, Phil here from Hcsuk and as a service engineer specialising in care equipment and...
![A profiling bed and mattress that has been maintained regularly by our servicing engineer.](https://knowledge-centre.hcsuk.co.uk/hs-fs/hubfs/maintaining-profiling-beds-and-mattresses.jpg?width=365&name=maintaining-profiling-beds-and-mattresses.jpg)
Maintaining Profiling Beds and Mattresses
Hi there,Phil Cotton again here, your trusted service and maintenance specialist and Field Service...
![Our Servicing Engineer maintaining care equipment batteries.](https://knowledge-centre.hcsuk.co.uk/hs-fs/hubfs/A-quick-guide-to-care-battery-equipment-maintenance.png?width=365&name=A-quick-guide-to-care-battery-equipment-maintenance.png)
A Quick Guide to Care Equipment Battery Maintenance
Hi there,
Phil Cotton here, from Hcsuk and as a service engineer, I understand and cannot convey...
![Our Servicing Engineer smiling after he has empowered caregivers with training for care equipment.](https://knowledge-centre.hcsuk.co.uk/hs-fs/hubfs/empowering-caregivers-basic-maintenance-training-for-care-equipment.jpg?width=365&name=empowering-caregivers-basic-maintenance-training-for-care-equipment.jpg)
Empowering Caregivers: Basic Maintenance Training for Care Equipment
Hi There, Phil again here, your friendly neighbourhood Service Engineer from Hcsuk!
When it comes...